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| - We have been here twice now. We were told about it from a friend and we are all about trying new places. Ok, Food good - thank you for organic and fresh squeezed OJ.
However, your staff lacks personality and they seem to be "deer in the head lights". There is a difference between a Server and an Order taker. So, far both times we've had Order takers. "Hi, are you ready?" Opposed to: Hello, how are you guys? Have you been here before? Let me tell you about our daily specials and let me recommend a few of my favorites. Nope, we got, are you ready? -- both times. Going to the counter to pay, again no personality, lifeless humans standing there doing a job.
Manager(s), you may want to wander around and do table checks. I can tell you want this place to do well, but, with your LIFELESS staff, it's going to be a stretch to be successful. I mean -- jeez, even at Denny's we get some personality.
There is no personality here -- zombies, taking orders and doing a "job." Just because your organic, doesn't mean you need have lifeless attitudes.
Say hi, be fun, enjoy your customers, look people in the eye, check up on tables regularly, and when its time for your NEW Clients to pay their bills -- this is when you should be asking your NEW clientele, "How was your experience?"
We will try your restaurant one more time, but if it's the same next time - No more repeat visits for us. For those who know good service -- it won't take long for people to spread the word. So, Are you amazing or below average? You choose.
Right now, Your below average.
I hope you'll take this review and "Step it up!" Its very fixable right now.
See you next time......I pray you can "step it up" and bring some personality to your service staff. Right now, it's stale.
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