Not planning on going back.
This place does seem to want to get you in and get you out! They seem to be more about quantity than quality. Three times I had appointments here and 2 times European Wax Center called me to tell me that the esthetician I was scheduled with was no longer there so it seems the staff has high turnover as well.
The last time I was there for an eyebrow wax the esthetician dropped a huge glob of wax in my hair. She didn't even acknowledge that she did it and was probably hoping I didn't feel it. When I tried to get the wax out of my hair it was extremely hard and painful. It was a nightmare!
The front desk receptionists are ok, not too friendly and seem extremely tired. This place isn't awful but I won't be going back again. If you're looking for a warm inviting, personal and professional establishment I wouldn't go here but it you don't care about any of that, this place is fine for a wax.