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  • Honestly were to start.. The only reason for the 1 star, is because the food is amazing. I have given this pace SO many chances and it fails every time. The service here is HORRENDOUS! It takes about 30 minutes to receive a cocktail and you should probably look at the menu before you go and order as soon as the waiter takes your drink order because you won't see them for about another 25 minutes. The one instance that really irritated me was my boyfriend and I arrived around 5pm for happy hour, and the place was empty. We were the first guests to sit in the bar area. The server came right over, took our drink order and we didnt see him again until 30 minutes later! More tables started to arrive and he went to take care of each of them instead of returning to us to deliver our drinks or take our order. We sat and watched the server take 3 orders from other tables before even coming back to us. At this point we had already been at the restaurant for about 45 minutes with no drink and no order placed. Now being in the service industry myself, I understand it gets busy and you get behind but to at least acknowledge a table that has been waiting for a long time is all I ask for. The server finally came over to take our order and we politely reminded him we still had not received the tea and coke we ordered. Was not even apologetic or anything, just took our order and returned with the drinks. The food came out in a timely manner and was delicious as always. He checked on us maybe one time and it took us another 25 minutes after we were done eating to get the check and pay. It was an ordeal just to enjoy a dinner with my boyfriend. I seriously have given this place three other chances since then to change my mind and it has failed each time. The service gets worse every single time I went and its like the servers don't even care. The happy hour is great and the food is to die for, but I hate being neglected as a paying and tipping customer. Ive come at all different times, not just during happy hour and its still awful. It saddens me to even write this because this is the only place in Vegas that knows how to cook a steak properly.
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