Great customer service. We had to wait a bit because there was only one man working, but he was very very helpful and attentive. He set us up and even gave us a mini-crash course since we hadn't been shooting for a while. The place is very clean and accessible, they have wi-fi, and it's not very crowded so you can relax, shoot for an hour or two and have a good time. I'm definitely doing this next time I visit Las Vegas. I wish they had something like this back home.