Update: I usually ask for one less topping so I ask for extra lotus root and didn't get that today. And all the lotus root in my roll were stale!!! I had to spit them all out because they were so soggy and hard to chew.
It was packed tonight and there was only one person in charge of creating all the rolls/bowls, which didn't seem very efficient to me.
Debating whether or not I will come back here.