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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was in the market for a dermatology office in Charlotte and was excited to try this practice. My inital impression was positive -- pretty easy to get an appointment, convenient online forms, fun -- almost spa-like -- office setting. That's where the positives end. I went there for a skin check by the doctor. Never actually saw the doctor -- nurse handled the whole procedure -- which was fine but I would have liked to know this when I scheduled. She went over me quickly and, when I pointed out a troubling spot, agreed it could be pre-cancerous. She performed cryosurgery, which has left a noticeable scar on my face. I received no post-op instructions -- just a casual instruction that I should be able cover over the spot with makeup in a few days. The appointment was almost two months ago, and my insurance company has still not received the claim. I have called billing on multiple occasions and can't get a clear view of the status of my account or the reason why the claim has not been submitted. The purpose of the visit and the procedure performed were clearly medical and not cosmetic. I won't be going back. Very disappointed with communications, quality of procedure (by a practice that supposedly specializes in cosmetics, billing and follow up!
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