I have gone to Capital Grille over the years in other locations and have always had a nice experience but the Biltmore location gets a "D" in my book!!!!
The bar area and bartender were friendly and attentive :) so that part was great! The dining experience was TERRIBLE!!!! The waiter was not only very rude, he constantly forgot simple things and was totally unattentive... so after 5 things and 2 hrs into dinner we requested the manager who was just the same and sarcastic on top of everything else! For a $300.00 meal that was average at best. Thank goodness the company I was with was wonderful!!!! Too many other choices to be treated the way we were :( I was so disappointed that I wrote corporate headquarters! To be continued when I hear back from them!!!!