| rev:text
| - I would like to give a negative review if I could. STAY AWAY from this restaurant if you don't want to be DISCRIMINATED!!!
Good taste, limited selection, long wait, bad customer experience.
This is our last meal in the Las Vegas trip. We drove all the way from the Bay Area. When we heard the restaurant owner is from Shanghai area. We are really happy our hometown is near Shanghai and the cuisine are similar. But it turned out to be a really unpleasant experience.
First, they lack basic ingredients -- no beef available, no bean sprouts available, no Chinese yam available. Somehow, they managed to make everything we chose unavailable. We then ordered the lamb which takes 45min to cook, salted egg yolk with napa cabbage, beef tongue, and a bowl of crab soup.
While 3 of us were waiting for the food, my cousin felt really hungry and suggested we should get some takeout meat from another restaurant before the lamb is ready. We know most of the restaurants don't allow taking food into their restaurant. So I suggested to ask before doing so. It's their restaurant and we should obey their rule. But it doesn't hurt to ask first. My cousin went to our waiter and asked politely. One waiter said yes. Another said no. Then the boss's wife said no. In addition, she asked "Are you from China?" My cousin joyfully said "yes". She turned away immediately. My cousin came back to our table, realized he's being discriminated and got pissed off. "She is discriminating Chinese visitors as if she isn't from China. I need to point out to her that this is wrong. " "Hold on. We all know she should not be discriminating. But we should wait till you are not this angry. What would she say when you pointed it out? She may be apologetic but she may also choose not to pay attention at all. What would you do? "
It takes forever for the food to come and we decided not to talk about this unpleasant experience and try to be cool about it. In the end, my cousin decided to write his comment on the back of the receipt. I guess he's not calm enough to talk to her. So my husband volunteered to talk her. He's usually very calm and polite. They were talking for a while and my husband came back and said let's go. "So what did she say?" "I started out very politely. But she said we were not respecting her so she wouldn't respect us. From that point on, there is nothing else to talk about. It's her decision to treat the customers this way. And we would never come back again."
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