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  • REDEMPTION! So after my dissappointing recent history with the 32nd street location,I decided to try this location before saying goodbye to Community Tire all together. So I make an appointment yesterday for an oil change.I go this afternoon.My appointment's at 3:30,but I got there about 15 minutes early.They have my car on the lift at about 3:20! All done before 4 pm!!! So the service advisor (Witness is his name)lets me know my car's ready. So....now that other shoe...the one that's dangling from the cliff waiting to drop.... I do the walk of doom to the counter. It felt like slow motion.... What's it going to be this time for my less than 2 year old vehicle? Shocks? Transmission? Bo weevel infestation? Breadmold? "Okay,here ya go."... Here ya go?Go where? In my car? With just an oil change???? there's no ticking money bomb???? No leaky check book valve??? The credit lines aren't dangerously frayed??? Witness informed me the car looked fine. Well,it kind of should with it's new brakes and fluids before 50,00 miles...lol I must have looked shocked. I felt the need to tell him I was very pleasantly surprised that the upsell mentality had not made it over to this location. I know times are tough,I know people are watching their pennies closer than before and I understand smaller businesses need to up their bottom line if they want to stay in business,especially if less people are in the position to own and maintain a motor vehicle,not to mention the possibility of fewer commercial accounts in these uncertain times,so I was reluctant to write a negative review of a company where I have met the owner and hold him in high regard. Than you Witness for single handedly restoring my faith and making me feel comfortable again with a company I didn't want to stop patronizing. See you in about 3000 miles!
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