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  • Three stars to for the massage I got. Five Stars for the facial I got. Joya had a special on certain days of the week where you could go in from 3-7PM and get a massage for half price. I got a massage during this time and I left severely disappointed. First, off my masseuse was ten minutes late (and I ended up with a 40 instead of 50 minute massage). Second, I was dying for a massage focusing on my upper back. She ended up doing everything else but barely touched my upper back. She also appeared like she did not want to be there or that I was causing her problems. I don't know if they do half assed jobs for half priced service but there is no way I would get a massage here again. I actually thought about canceling my facial the next day but was in dire need of one. Luckily, the facial was excellent. My esthetician (I think her name was Paula) did a wonderful job and went the extra mile to make sure that I got the most out of my service. When it came to the extraction part, she was phenomenal. With my permission, she just extracted those puppies and follow up with a high frequency treatment. Paula also did a great job showing me the amenities and asked me if I wanted a nap and was genuinely interested in making sure that I knew of all the amenities the spa had to offer. I will say that the beginning of the spa experience can be hit or miss depending on your personality. They had these rituals where you pick a stone, leave an intention, and touch a huge piece of quartz.. Some find it relaxing I thought it was corny and was actually caught laughing during the process. Prices here are a little on the high end and when comparing to other spas in the country, I thought some stuff was overpriced. But hands down my facial is one of the top two I've ever received (second only to Canyon Ranch in Vegas).
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