I have been going to Polish Me Pretty for about a year now. They have been one of my favorite nail salons and my go to. They always do a great job.
The past few times I have been, it has been nothing short of horrible. I decided to try one last time. Yesterday I called and made an appointment for 4:15 pm. I got to the salon at 4:00 to pick out my color (because if I don't they will be standing over my back and rushing me until I pick my color). They were very busy and did not get to me until 4:45 pm. Since I was short on time, I asked for an express pedicure. The 'express' pedicure took another 45 minutes.
I let them know that I did not have time for my nails because I had somewhere to be. They ensured me that they would be able to get me out in time. They specifically told me they would take no more than 15 minutes. During the procedure, I told her that she was hurting me while filing a short nail. She continued to file. This polish change took another 30 minutes. I let them know I did not need lotion or oil as I needed to head out and they told me I had to use oil and grabbed my hand and proceeded to use the oil on my cuticles.
On top of all of this, when I went to pay I was questioned about the amount of tip I was leaving. I politely explained why, though I should have never been asked.
Needless to say, I will not be back.