TWO WORDS: bad service.
Here's a tip to management: be careful what kind of employees you hire. When there are tons of students looking for work during the summer, you may want to be diligent in screening the candidates.
Went there today, and it was an absolute joke. The place was running around with staff, but absolutely no service to be had.
Waited for an unacceptable amount of time before we were seated, and how long did the food take? Well, we didn't stick around to find out, because after waiting close to 40 min for 2 entrees (and with noone to provide an explanation) we decided to get up and walk out.
A bunch of waitresses running around like chickens with their heads cut off, but didn't see anybody around us getting any food either.