We went into Giordano's on a Friday night around 5pm and the place was absolutely packed. Like shoulder to shoulder packed. From the time we were seated to the time we got drinks was about 20 minutes. From there it was an hour wait to get our appetizer (Bruschetta) and another 45 minutes after that to get our food (Spaghetti and the Toasted Italiano sandwich).
The food was pretty flavor-less and definitely not worth the near 2 and a half hour experience in the restaurant. The waiters and servers took their time and worked slower than they should have with how busy it was. People were leaving due to long waits. Pretty disappointing first and last time in.