The staff is very friendly and at least acts like they are genuine but the actual laser service is HORRIBLE! I thought I was getting a great deal in the beginning because they really talk you up and get you excited about reducing tricky hair growth... but after more than 4 times of going I saw 0% difference! In fact.. my hair growth became way worse!! Their claims were that you will see up to a 30% difference after each visit. I have heard before that they turn their settings way low so you have to have a ridiculous number of visits to see a difference.
It's now been over a year since I wrote my first review for simplicity and I decided to try a different laser spa to see if laser is not a good match for me or if Simplicity truly sucks. After my very first treatment at a different place, I see AT LEAST a 40% reduction in hair growth! Wow simplicity... way to cheat people out of money!