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  • Had the worst pizza night EVER! I placed an order at Dominos online for 2 large pizzas and cinnamon bikes. It said 15-23 minutes till the order would be ready for pickup. My wife and I got there 30 minutes later. Waited 5 minutes in line while they corrected a mistake on another customer. When they get to me I am told that they "forgot" to cook "one of the items", the ciny bites. Made me wonder when the guy that was right in front of me had a problem with his order and the cashier said "Here are some cinnamon bites to make up for your inconvenience." SO I know where my bites went. After 15 more minutes they bring out my order (50 minutes after ordering). I checked the pizzas and the order was wrong. I had 2 pepperoni/mushrooms. One was supposed to be pepperoni/sausage. The guy waiting on me took the entire order into the back without speaking a word. Nothing and he didn't come back out front while I stood there. I assumed they were remaking the order, so I went outside to wait for them to remake my order. After 35 more minutes (now up to 85 minutes) I went back into the shop and asked about my order. The guy (a different guy) went in the back to get my stuff. 5 minutes later he comes out empty handed and goes to the computer to look up the order. "You ordered this and hour and a half ago. Did you run out of gas or something? Haha..." I wasn't smiling. I asked to speak with the manager. "He's working the oven right now." and no movement to get him. I yelled with my meanest "Dad Voice" "I want to see the manager!" He came right out and offered to help me. He went to find my order and came back with it in less than a minute. "Here you go." No sorry for the delay, nothing. I lost it. I ripped him a new anal opening, then he started apologizing, over and over again. He ended up comping the food. (Now 100 minutes). We went home and opened the pizza boxes...he had given me the SAME pizzas I had refused initially! The box was chewier than the pizza (110 minutes). I called the store and spoke to the asst manager (manager wouldn't come to the phone to speak with me) and he said he would personally remake the pizzas and they would be ready in 10-minutes. I got back in the car and drove down the again. He met me at the curb with 1 pizza (the one they forgot to make). I gave up the battle and went home. All together 2 hours to get 1 pizza and a bunch of cardboard. DOMINO'S SUCKS!!!
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