When I walked into the store for my eye exam I was greeted by a bunch forms that I was asked to complete. I refused to do so because I had prepaid for an exam through Groupon. There is no good reason for Pearle Vision to ask for my insurance information or any of my confidential information or my drivers license for that matter. I got resistance from the Assistant who then had the Store Manager talk to me and who then allegedly spoke to her District Manager on the phone and I was told it was 'company policy' for customers to complete the forms. That is total B.S.! The only reason a company wants this information is so they can hunt you down if you ever end up owing them money.
If it wasn't for the fact that I had driven to the store and prepaid for this service, I would have turned around and walked out the door.
Despite the fact the store was empty and that I had a scheduled appointment I waited 30 minutes to be seen by the Optometrist. The impersonal Optometrist seemed to be a hurry to be somewhere and I felt rushed through my eye exam.
As I was leaving I handed my printed Groupon to another Assistant only to be told by her that they don't accept that so I had to use my Smartphone. That's the most retarded thing I've ever heard and the first time a paper Groupon has been refused.
Needless to say I will not be back to Pearle Vision.