Overall the school is a fine school. They are working to make the student experience a better one. However, there are some MAJOR improvements needed in the cafeteria. So this review goes to the cafeteria. Their procedures are backwards and demoralizing. I have seen twice now to staff members being shut down for going the extra mile. The first time I asked to have some olives on my sandwich, which it was made clear that THOSE were from the SALAD bar and were NOT cut. The other staff member felt sympathy when both of them realized how ridiculous it was over olives and offered to cut me up some. She was told that she can't do that because she doesn't have her cutting certificate. I understand the legality of the whole thing so the school should have her get one! Or better yet have the culinary school certify her!
The next bit that I have a problem with is when I was waiting at a cashier booth to pay my food and no one was there, someone on break began to take care of me when she was then was reprimanded in front of me that she shouldn't do that. Well! Maybe the cashier should have been there! Why the heck would you reprimand someone for going the extra mile! I would mention the person's name who went the extra mile but in this backwards cafeteria I would be afraid she would get in trouble! PLEASE make it so that the customer feels welcome and not intruding on a political court. I don't want to feel like I have to be a lawyer in order to purchase some food. Besides that, everyone is friendly and helpful. It's the procedures that are problematic. Hopefully the school will be implement procedures that accommodate the customer and reflect the real world.