I went in not knowing what to expect and ended up with a beautiful dress! I worked with Sue, who was not only knowledgeable but listened to my frustrations and interests with each dress. I had brought in my jewelry which we had to match the dress to (backwards, I know), which helped out quite a bit. She stayed out of the way while my family commented on the various looks and styles and did whatever she could to help. I haven't been in for alterations yet but I definitely look forward to it. Excellent place!