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  • As disappointing as it gets! Sanremo was a staple for my family for years when an older gentleman was the main chef. Since then service has dropped significantly. I went there tonight in hopes of reviving my love for this place. I picked up some pastries for the family to enjoy. The staff was standing around joking - it's like you are insulting them when you interrupt to place an order. Ordered a box of pastries and they were happy to package it up. It wasn't until I realized when I got home that they packaged the wrong box. Spent a good amount of money on an assortment of pastries and instead had 3 cannolis in front of me. Since they were already closed, we had them and let this mistake slide. I essentially paid $20 bucks for what tasted like day old cannolis. Serving customers is not rocket science, I don't understand why there are always issues here.
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