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  • I hate to give a business a negative review, especially a new business in the neighborhood. I just left the place a few minutes ago and my only word of advice to a fairly new business is the following: There are many patrons that will support local business and try something new in the area. All patrons love great customer service and like to feel welcome to any business and first impressions are extremely important! If you see a family walking in and even if your doing something have the common curtesy to greet them, second if your employees are having a bad day don't let them interact with customers. I don't know if your food is so great that you feel customer service isn't needed, but the reason I walked right out with my family is because we walk in the place has maybe 5 tables occupied, a gentleman is sweeping as we enter the place and maybe we chose the wrong door but at least a hello you can place your order at the counter and take a seat should have been conveyed. There is no one at the counter when the young lady comes out I asked how it works, do I order take a number and sit she looks at me like I'm stupid and replies like if I'm one of her peers with a snarky remark. Never got a chance to taste their food and probably won't. It's unfortunate as they are straight up the street and I'm a huge supporter of local business in our area. I truly recommend that you reconsider your approach with people not sure if your business is self managed or you use hired employees. In either case, you should either consider hiring better staff or someone that can run your business. Best of luck, hope you can turn it around before it's too late.
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