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  • This was a disappointing experience. We came to celebrate multiple birthdays as we were in town together. I had a reservation months in advance and requested a table by the water but somehow we still could not get this. The hostess was friendly enough and gave us the best table available which still had a decent view. The first server we had did not really explain the menu and seemed put off by my questions about the lobster options. We were sharing some appetizers and trying to decide whether to get it to all come out at once or appetizers first or a combination and he offered no advice except silence. We placed orders and he was to come back to take the wine order but I sat there for 10 minutes with the wine list open and no service. I ordered a glass of Pinot Grigio and they poured this from the bottom of an open bottle and this tasted like it sat overnight or for out for too long. The server had to change shifts and I had to request another glass of wine. Our appetizers arrived and there no serving spoons provided to share and we had to request these. During the appetizers we still had not received bread and we had to request. The mains arrived as well as my lobster order but no butter was provided. I had to ask again and they brought out the 3 different butters but these were not heated in advance so I had a lobster entree ready to eat but cold drawn butter. Many restaurants get the table ready and start heating up the butter well in advance. On eating the lobster it was undercooked and I had to request assistance again to cook it a little more. When It came back there was the same issue and for the first time ever I did not finish lobster on my plate. The whole evening was a series of unnecessary requests repeatedly which was not enjoyable. There is a bizarre light and music show lakeside which did not go well with the restaurant and intended ambience. Washrooms are nice. Overall nicely decorated restaurant with promising menu that fails to deliver due to various kitchen issues and mediocre service. The amount of money we spent was not worth it. There are plenty of high end restaurants in hotels on the strip that would offer better food and service. Will not return again.
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