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  • I was pretty excited to stop by the Drake General Store while in Toronto (had considered buying stuff like the Great Lakes toque/scarf set online and wanted to see it in person), but was completely disappointed the two times I stopped by. One of the more unpleasant customer service experiences I've had in the past year. I went in and wasn't acknowledged at all, while others were greeted -- maybe I don't fit the vibe? It kind of felt like they were trying too hard to be Brooklyn...except people in the real Brooklyn aren't actually that unfriendly. And while the curation is not that bad, except for their in-house clothing brand, I think I've seen a good chunk of the items elsewhere. Given the amount of stores on Queen with less faux-Brooklyn selection and better service, I'll pass.
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