So we'd avoided this place since out first visit because the food and price were solidly "meh". But one night, we were tired and it was getting late so we figured we'd give it another shot. Walked in, was seated right away at a table with plenty of menus already on it. One guy came over quickly and took our drink orders which arrived a few minutes later. Then our friendly, but busy waitress took our order. After a not unreasonable amount of time, our pizza and burger came.
The pizza was blanketed in pepperoni which is good. The burger was also fine, but the bun wasn't toasted as requested. Well, I did say she was busy. We also had to ask for condiments which came promptly after our request. After our meal, the waitress was very apologetic for not being more attentive due to having 5 other tables to serve which was unnecessary since soother than the un toasted bun, she did a fine job.
In conclusion, there's still some minor service issues, but the food prices aren't as outrageous as when they first opened so we'll be back sooner than a year and a half.