I love Chipotle but this time around the food was a let down. The main issue was the steak. Instead of evenly chopped steak with the pink showing slightly in the center, I had unevenly cut pieces ranging in size from an inch to the regular size. That might be okay but the meat was tough and full of tendons. I had half sofritas and half steak. Of the steak I pulled out 6 pieces of unchewable pieces. That's a lot of a half portion. The white rice was turning hard. That really made me sad. Now the service was a home run. They worked their service magic but when I got home it was downhill. I looked for a place to comment to the company on their website but found nothing so decided to air the dirty laundry here. Don't really like to do that but I was truly sad to have paid for that bowl.