Requested an online quote and the response was "call." Ok, but if I wanted to spend my time calling around to a bunch of places, i wouldn't have requested a quote through Yelp. If you aren't going to provide the service, don't put it out there.
So on to the next day....i have called twice now with no answer....goes to VM. Maybe this place is great, maybe it isn't, but already they've wasted too much of my time for me to find out. Will go to someone else who provides a quote and/or at least answers the phone during business hours.
UPDATE: i did receive a yelp message as follow-up with an apology offer, but by that time i had already found another place.