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  • Well just like another review I just read... the start to our adventure was BAD! We stayed at circus circus and we were told pick up at 6:00am....well 6:00 am came and went. At 6:20 we called and were told our pick up was at 6:25 and driver was on way! Well that came and went! We waited until 6;45-called and then was told we missed the bus! That we were not there! WRONG!!!! We were told to get a taxi to were the tour starts and would be reimbursed! We did! It was nearly $20. When we told them that we were promised reimbursement the manager was called Steve! He is the most unprofessional, rude and nasty man. He said he would go ahead an reimburse us but that we were not there. So on top of us making several calls since 6:20 we were also liars! Well guess what when we looked at the receipt....never reimbursed! But I will say that the driver made it all better. He was professional, funny, entertaining and knowledgeable of all from Vegas to the Grand Canyon. If it would not have been how terrible the day started I would have given 5 stars! But starting a trip that I had been looking forward to with someone who should not be dealing with people took 3 starts away. So be careful when booking and just go to them instead of getting picked up.
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