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| - Last night, it was 6pm when I decided my eye needed to be looked at. All of the other walk-ins in my area were closed, or full because you needed an appointment. This was the only place that was actually available in my area.
In mind, there are only 3 things that matter with a walk in: Cleanliness, Quality of service & Wait Time. 1) This place was very clean (although perhaps a little cluttered in the waiting area), 2) I was lead into a room shortly after arriving, and the doctor was friendly and took the time to actually talk, examine & consider my issue. 3) Yes, I had to wait 45 mins in the room, but honestly, who cares. It's a walk-in. The doctor was alone, and he takes time with every patient. To me, 45 mins is better than a 4 hour wait at emerge. What if the person/people before me had more serious issues that need more time? I'm ok with it. The room I was in was clean and well organised. I didn't feel uncomfortable. Although it helped that I had my partner waiting in there with me.
I found this place to be pretty good! I liked that I could sign myself in using their self-hep computer rather than have to fill out paper work or deal with a bored receptionist.
Let me say, that I had been to another walk in a few months ago regarding a shot for travelling abroad where the receptionists were actually arguing with each other, and the room where they drew my blood for tests was dirty, and a messy disaster. So I know what a bad walk in is like - THAT place deserves a 1 star. Not this place. I noticed there's alot of people on here complaining about this place and I think most of the reviews are pretty unfair so I felt compelled to share my experience. Because it's in the heart of city place, I think most people that live in city place would never leave a fair review for anything.
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