Recommended from a friend. My dog has been very sick and I was getting no progress from my regular vet. I have been dreading the thought of putting him down but also do not want him to suffer. The staff here was very emphatic but most importantly they were thorough and helpful in finding out what was truly wrong with my little dude. My dog is still sick because he has a chronic condition but the new course of treatment is a significant improvement. The vet is also transparent with costs which is helpful because my last vet would just say hey we need to do this and then I would get a huge bill. Them being up front with costs I think helps you mentally prepare. I would pay whatever I need to for my pets health but that's not always an option for everyone and I found it to be a refreshing change. I overall felt the staff was very honest and very genuine in caring for my pup. He's been so up and down health wise and I'm glad I got a second opinion because he has a better livelihood now.