I ordered in the drive thru 2 cheeses burgers with grilled onions, bacon, lettuce and tomato and 1 regular Pepsi with no ice. When I got home we had 2 cheese burgers with RAW onions, MUSHROOMS, bacon, lettuce and tomatoes and a regular Pepsi with ice. I do not speak with any type of accent and they were NOT busy. Food is very good, good fast service. Cooked to order WAY OFF is why I gave them 3 stars.