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  • I have been to Harold's many times over the years for breakfast with my motorcycle chapter. Last Sunday we had a reservation for 20 and called them when we were half an hour out to reconfirm and let them know we were on our way. We got there, the place was only semi-full and we were seated and then? ...15 minutes after arrival still no water or coffee offered. After 20 minutes of trying to get the attention of a waiter, half the group got up and walked out heading down the road for breakfast. After half an hour we were finally having our orders taken and all meals but one came 20 minutes later. After asking on 3 occasions as to the status of the missing meal that arrived after everyone else was finished eating. When we ordered we all ordered indicating separate or together but with only 10 of us we were amazed that it took another 30 minutes to get the bill. When the check came the waiter indicated it was one bill for the table and that was policy. So now we're up at the cash register for 15 minutes trying to sort that out and a day later finding that my credit card that I handed over for a $14 bill is charged $28. To top it all off, I had a voice mail on my cell phone from Harold's at 9.45am inquiring if we were still planning on coming for our 8.45am reservation. I love the ride up to Cave Creek but quite frankly Harold's has some serious issues that they need to work on. I won't be returning anytime soon as there are too many good options in Cave Creek that have their act together.
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