I had been having some problems with my local Toyota dealer and the recent drop in their customer service level, so I decided to bring my car to the competition to swap out my winter tires.
The staff was pretty friendly, and as a first time customer, I was set up in their computer quickly. It was an afternoon visit, so I didn't have to wait. While my car was in service I walked over to the McDonalds in the WalMart and had a coffee.
The service was pretty promptly. Driving around afterwards the tires feel fine, so the balancing and rotation went well. Would definitely deal with them again.