The customer service in this location as well as Los Angeles are TERRIBLE! They need to train their employees to not be ghetto, cuss or be rude. The bus driver coming from LA was cool, but the condition of the bus was awful. They need to refurbish or get new buses, I for-see greyhound going out business because there are better options out there ( like the mega bus). Also flight now days are almost the same price, I honestly hope they get their act together or they will be bought out of go obsolete. Fist time I used greyhound and my last for sure!!