I went in to exchange a couple items that I purchased a couple days ago. I told the person behind the counter my concerns with the items and what I was looking for instead. A black skirt that I was looking to exchange because of its sweater like material with another black skirt. She truly looked miserable and stated "that it the only black skirt we have." I wanted to exchange another shirt without a little sewn flaw this one had, for the exact same shirt and asked if she could show me where they were but she ignored that request and looked to the bralette and said "That's final sale. You can't exchange that." I told her that i was simply asking for help bit she continued to just stand there and frown. My new receipt states her name was Miguel Dr La Cruz. I selected more items, spending $50 more than my exchange and found several black skirts and the shirt i was looking for. There was another woman working that helped me find these items. She was very kind. Unfortunately the original woman, maybe named Miguel did the exchange for me with little words exchanged and i went on my way. Also, i was the first person in the store at 11 am on a Sunday so I don't see why she would be so grumpy to the first customer