This is my first Infiniti purchase ever and new car purchase in 20 years. I owned my last car for almost 8 years but still not new. I was only looking because I needed a 3rd row. (0; I have spent the last 20 years trying to avoid the new car purchase struggle. I saw an advertised Infiniti JX35 at Infiniti on Camelback and called. My first encounter was with Ritisha and she made my first experience uncomplicated and no pressure. The existing vehicle didn't work but she took down what I wanted and said she would keep looking(no pressure) and she did. She contacted me a week or so later and said she might have what I wanted. I went in, she was with another customer and set us up with Mike M. so we wouldn't have to wait. Long story short I ended up choosing a 2015 QX60. It has been over a month and I am very pleased with our purchase. Just recently Lon visited, my home, to show me how to work all the amazing amenities my new purchase had to offer. Lon was so patient and only confirmed i had made a great purchase. I have already made two referrals to the team at Infiniti on Camelback. Thank you for the experience[after so long...]. Keep up the great work.