I purchased my car from Jack Riggs a couple of years ago. I love my RX350 and Jack was wonderful! I have continued to get all of my service at this dealership, without fault. I have both waited for the car and also got a loaner. In both cases the car service was completed on time or earlier. I live 45 minutes away from this dealership and have NEVER regretted the drive because of the service. Now that my car is out of factory warranty I am contemplating continuing to travel to this store for all my auto maintenance.