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| - I went here with my brother after the Cavs parade and we left feeling totally disappointed. As another reviewer pointed out, yes, it was a busy day downtown but this place wasn't as packed compared to other restaurants in the area.
The server staff worked their butts off trying to keep the place clean, I appreciated that. However, when it came time to order we couldn't find a waitress, so we eventually flagged one down. Then we placed an order for a pizza... an hour later we asked, "Where's our pizza?" and the server looked totally confused.. I could tell they didn't remember our order. We wanted to leave at this point but they already charged us for the pizza that never came. So we waiting again.. 10 minutes went by and it appears that they gave us the next pizza that came out of the oven, except it was COLD!
Then, the people sitting next to us were wondering if we were eating THEIR pizza because their order was apparently never processed. At this point my brother and I were completely fed up, we ate quickly, paid our bill and left without looking back.
What a disappointment! Now, I will say there were a couple nice people on their staff and they also have an amazing beer selection. But the service was terrible and the food was just okay, nothing spectacular. I would never come here on a busy day (Browns/Cavs game) because you're just going to get screwed.
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