We've gone to this Starbucks 3 days in a row now because we're staying at a hotel down the street. Every single day I've been disappointed by this location. The staff is constantly chatting with each other and letting lines build up. Every time my mom and I would order tea and they would only make my tea, and my mom would have to go up and ask them where her tea is. Also we asked them to warm our pastries and they didn't. The baristas are rude and extremely slow. I expect more from a Starbucks