I went right when they opened so that's probably why it wasn't completly set up. I would have enjoyed the soft music being on already when I sat down. The chair was noisy thus distracting me, and lily could have used more pressure. I will say it was clean, smelled good, and the people that work there seem attentive to know That you are happy so that they can get a good tip of course! I will try again, perhaps with a male employee who has stronger hands, maybe that guy Rex I hear about. Bring cash and tips!