I came in a few weeks ago after booking an appointment online. It was super easy to make the appointment and they sent me plenty of reminders which was awesome! When I got there, everyone was really nice and helpful! Eyes tend to gross me out so I was nervous about how the appointment would go down, but Michelle definitely helped me throughout the whole thing! She was fantastic! I especially LOVE that they do not do that puff of air in the eyes! SUCH a relief because that's honestly the worst part about going to the eye doctor. Dr. Babu was awesome too! I've been to plenty of eye doctors but they are by far the best place I've been to! I can't wait to go back to pick up my new glasses next week! I'll be back to get sunglasses at some point too! You guys rock! Thank you!