I used to live right next to the old location - since they've moved to Spadina/College:
1. The prices are MUCH higher (sometimes more than 100% higher than ebay/kijiji, I've noticed)
2. The staff often doesn't give you as much attention as they used to
3. I've found that they open late - in fact I just called to ask a question and they weren't open yet and its 11.40am (they open at 11, it says)
4.I've actually purchased games that have stopped working AFTER their "warranty", and they have refused to take them back - but they did offer me store credit in the amount of less than half of what I paid for the game (insulting)
5. When you do get through on the phone the employees (not all, but some) are often rude and seem rushed like you're not important to them
6. Its busier in the store (which is good for them I guess) but sometimes you have to wait for quite a while to pay once you've selected the game, or to ask someone to let you test it.
7.They have individual n64 cartridges there for $300.00+.
(I have the same at home and asked how much they would pay, they said 50$ in store credit, which is also an insult as mine is in mint condition in the box. Oh well) A Zelda game for example - is one that came WITH your N64 when you bought it, and you got the whole system and controller etc. for less than that WITH the game.
Its a good place to go if you're looking for a pretty face to talk to about old video games, but otherwise don't bother.