I'm giving Dunkin Donuts only two stars because the morning crew seems to be the problem with this location. I have been here MULTIPLE times, hoping for good outcomes and about 60% of the time, something is wrong with my order. The latest issue: my French vanilla coolata was nothing but creamer! No coffee whatsoever! It was disgusting and of course I couldn't take it back because when I go there I'm on my way to work up in Scottsdale and I don't have time to turn around or call them to complain.
Issues with the morning crew are mostly about my hash browns not being thoroughly cooked (there's usually 2 cold ones), but I've even gotten FROZEN hash browns before! What are they doing up there?!
I know me, and I know I'm going to go back in the AM because I really love their breakfast sandwiches...but I think I'll wake up at my normal time on my day off for a change (like now at 4:45am) and try them again. That way, if they screw up, I can actually let them know how disappointing their service is, and maybe they can fix that.