Came in on a Saturday afternoon for a wash and was upsold to a carnuba wax. Took about an hour, which is reasonable, but the quality of the work was horrible. Windows were streaked and smeared inside and out. Water spots on ALL the chrome. Sloppy use of the wax and buffer as all the textured plastic and rubber surfaces had wax swirled on to them. Spent 15 minutes pointing out all the problems to a "supervisor" who only seemed to be able to see water spots or excess wax or streaked windows AFTER I pointed them out. Gave up and left. Sent a message in to their customer service and have never heard back. Not good work and the staff is uncaring.