Like others have mentioned already, this place is pretty hidden. If not for the sign outside, I would of never guessed there was a Ben and Jerry's.
I came here when it was not busy, and wanted a shake. For the most part, everything went well. $7 bucks for the shake was expected for the location, but it was really good. Not too sweet, and it was blended very well.
I wouldn't come here if you had another option, but if you want something and want it then and now, check it out. It would probably take a bit if it was during the busy hours though.