Let me start by saying I like Smiths in general. I love the store on Eastern and Windmill and the store on Green Valley. I moved to Spring Valley three weeks ago and figured this would become my new regular grocery store. What a mistake.
The first issue is the staff. The folks working at the two stores mentioned above are wonderful. So kind and helpful. If you make eye contact they always say hi and ask if they can help you. Apathy and avoidance of customers are norm here. The staff acts as if they have more pressing matters other than the client.
Second, the store is simply not clean. It seems like there's always a sticky mess in either the produce or frozen food section, with a caution sign but nobody there cleaning it. The shelves are a mess too.
The parking lot is a mess too. Carts all over the place. Trash blowing around. Staff out in the front smoking.
I'm done with this location. I'll try another one.