Friday night at closing time is the worst time to visit any business, so when we arrived at this Chase at 5 o'clock and change to finalize the purchase of a vehicle I was fully expecting to deal with a little attitude and to not hold it against them. So, I was blown away to receive patient service with a smile for the entire time we were camped out there. If you bank with Chase, you receive complimentary notary services, and that was delivered without a hassle. And, when we needed copies, the reply was, "No problem." I was impressed with the level of customer service every step of the way, especially when I know everyone in the joint was eager to lock the doors and do their best Johnny Kemp.