This is not about the food...the food is yummy....it's the same at every Spring Rolls and East in the city - I like the consistency. This is about the location and business as a whole.
I was there a few years ago, in March. We had just been hit by a late season snow storm and it was the next day. I went in to pick up an order I had placed for lunch. I paid and was on my way to use the washroom, when I FELL down the flight of stairs because it was slippery. I had winter boots on that I had wiped off when I walked through the door, but the slate tile had not been cleaned up. There was no sign and no hand rail! Oh ya, and NO ONE CAME TO SEE IF I WAS OK!
I ended up getting up, making it to the bathroom, wind knocked out of me, black bruise already formed on my hip and what I thought was a broken arm. I some how made it up the stairs and told the manager what happened and again NO ONE ASKED IF I WAS OK! I spent the rest of the day at Toronto General in x-rays and the ER seeing if I was broken. Thank God I wasn't, but I was in a sling for the next few days and badly bruised for a month. I had to go to a massage therapist to move the fluid that had built up in the fall location.
I filled out an accident report and NO ONE CALLED ME FROM THE COMPANY! NO ONE OFFERED ANY COMPENSATION AND NO ONE SAID SORRY!