I ordered for pick up for a party of 12 hungry adults. When I got there to pick up the food, I didn't have time to check the bags or trays to make sure everything I paid for was in there (I always check just to be safe) because I was in such a rush. The staff assisted me by asking me to pull up to the front so they can help me put all the food in my car. Once I got to the house and laid all the food out on the table, I was thoroughly impressed at:
1) Everything I ordered was there and with generous portions
2) Everything was DELICIOUS - no complaints!
3) Customer service was exceptional - from the moment I called to order to the moment I got to the restaurant to pick up the food
P.S. My parents are long-time customers of Federick's. Now I see why :)