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  • This is a brand new hotel with a happening bar scene in the lobby area as well as up on the rooftop although my review has nothing to do with that as I did not partake in any partying. My comments are in regards to my stay at Thompson Toronto. The rooms are very nice. Unfortunately, I got a pretty embarrassing first impression when a strange man put his key into my door and entrĂ©e vous-ed while I just so happened to be sitting on the toilet with my pants down around my ankles. I met eyes with him thru the reflection in the mirror as he was barging in. Apparently, they had checked both of us into the same room simultaneously. Can you say... AWKWARD!? Customer service took care of me though and gave me my upgraded room without extra cost to make up for that little mishap. My only constructive criticism for Thompson Toronto is that ya'll need way better noise proofing! I don't roll out of bed until noon-ish when I'm on vacation and my biggest pet peeve is being able to hear the knocking followed by slamming of the doors when the maids are cleaning the other rooms on my floor in the morning. I always wind up staying on the 7-8 AM wake-up call floor and being that I'm a light sleeper and don't wake up that early unless I have to, I'm not a happy camper when I'm awoken at the crack of dawn every day. Why not just let roosters run loose in the hallway and set every alarm in the hotel to go off at 7:30 am every day? It has the same effect. So... I wonder why it is that while building a brand new hotel from the ground up that they would choose to not make it better soundproofed. I really think they made a mistake with their decision and knowing what I know now, I probably wouldn't stay at this place again. I'd possibly consider coming back and up my rating from a 3.5 star to a 4.5 star hotel if they added something extra on the doors that make them slam proof and told their maids to keep it down in the early morning so that people who wanted to get their beauty sleep on could get their wish.
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