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  • Rude! Sitting in the drive thru and the girl on mic needs a lesson in manners. I had a coupon and asked if I could pay the difference between the chicken deluxe sandwich and the spicy chicken deluxe... which I've done numerous times in the past at that location. her response to me in an abrupt tone, "No!" Uhh..okay I've done so in the past. "No you can't." I ask to speak to a manager. the manager informed me there's been a change in policy and you can only get what item is stated on the coupon. Okay that makes sense why I can't just pay the difference between the two items. What would have been appreciative is if the girl would have explained that there was a change in policy instead of just saying NO, with no explanation. the manager then says thank you and I sit there waiting to order a kids meal for little C and nobody comes back on the mic. thankfully the kid at the window was nice enough to let me complete my order and he got everything out to me really fast. Aside from the health benefits, I am reminded of yet another reason why I do not eat fast food anymore (J wanted CFA).
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