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  • Ordered 6 items everything was going smoothly until I ordered teriaki chicken. They were out so the Jing the supervisor told me that it will take about 6 to 7 minutes. I agreed to wait so all the food was already in container's and I was waiting for the teriaki chicken to be done. Twenty five minutes later the teriaki chicken finally was done. I talked with supervisor Jing and showed him my receipt and the time I waited. Meanwhile my food was getting cold. His attitude was he didn't care and that I was bothering him. I didn't want all the food to go waste so I asked for a discount. He offered me a $5 discount and 2 entrĂ©es for the next time. This isn't the first time they screwed up my order, in fact the customer after us asked for their food as well. They seem to screw their order up as well. I feel that a $5 discount is an insult and didn't care for 2 entrĂ©es for future use since I don't ever plan on returning to panda express. Very slow service mixed with a bad experiences equals me looking elsewhere to eat.
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